Passion Fruit Kremas

We our dedicated to making sure that ALL orders are shipped in a timely manner based on option selected at checkout.

We have a NO return policy, which means you cannot request a refund under any circumstance unless product is damaged.


You can always contact us for any refund questions at bokuuniversal7@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and investigated  your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at bokuuniversal7@gmail.com.